Buyer Protection
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Welcome to Evergreen Growers Buyer Protection
We want you to shop with confidence. That's why we provide a guarantee that you'll receive your plants happy, healthy and as described.
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Full Refund if you don't receive your order
You will receive a full refund if your order does not arrive within a reasonable time frame (Usually within 5 working days from dispatch, depending on your location).
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Refund or Keep plants if not as described
You can get a full refund if your plants are significantly different from the description or you can opt for a partial refund and keep the plants. Because these are live plants, this does not include blemishes or slight colour variation of the foliage or flowers.
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Refund or Replacement if plants don't survive to 30 days
You can get a full refund or replacements if your plants do not survive 30 days from the date of arrival. This is providing all instructions on our growers guide have been followed.